Dropbox Options


Option 1: Pickup Point Dropbox	Option 2: Courier Dropbox
This option is best fit for small to medium size labs that submit samples sporadically. The box sponsor scans a QR code from their smart phone to request a free, same-day pickup! More information below.	Best fit for high volume labs that submit samples daily. It is typically used in a biotech hub, research campus, or other area with a high density of labs that all need sequencing. More information below.

Details & Directions

How to become a sponsor for Pickup Point?

It is easy to become a sponsor, just contact us and say you would like to sponsor a box at your building. If everything checks out, we will mail you a dropbox and begin setting up the Pickup Point system.

Sponsor a Box

How to setup a dropbox?

	1. Just Ask! Email shipments@eurofins.com to start the process.This system can be deployed virtually anywhere. A digital placard (PDF) will be emailed to you. The placard goes on the wall where the samples will be picked up.

	2. Pick a Good Spot Choose a location where both your staff and the driver can clearly see and easily access the placard. Common areas that are open late are typically good places, such as a lobby or mail room. Areas that are locked, required badge access, or located in a difficult part of the building to find, are not ideal. Avoid areas where theft may occur. Place the placard on the wall where it is easily visible to the driver.

	(Optional) Place a box You may wish to place a dropbox at the location to collect samples. In this case, attach the placard to the lid. If you're using a lockbox, don't forget to include the combination in the email (keyed locks are not allowed). Eurofins can provide a box if needed.

	3. Verify and Activate Take a photo of the site with the placard properly displayed from about 10 to 15 feet away, so that we have a visual reference of the location. Send the photo and a description of the location to us. You will receive a Confirm Placard Display link in your email. Report any changes to us and please include your 9-digit ID in the subject line.

How to setup a dropbox?

	1. Scan the QR Code to Request Pickup Scan the QR code on the placard. It will link to a webpage where you can request a pickup.

	2. Leave package for the driver to pickup Place your samples in an envelope or package and apply a shipping label, then leave it for the driver to pick. Eurofins Genomics provides free digital shipping labels for over 90% of orders. If you are managing the box for a group or lab (AKA sponsorship) then you will need to combine all the samples left in the box into an envelope and prepare for shipment. Sponsors are provided shipping supplies by Eurofins.

	3. Done! The driver will pickup the package same day from the placard location. The driver will not pickup single tubes in the box; they must be ready for shipment. Free UPS envelopes are available at most UPS stores, if additional shipping materials are needed.

Eurofins Genomics has an extensive, global network of sequencing couriers. These couriers pickup samples daily from dropboxes located in close proximity to sequencing users. They are typically used in high density areas. The dropboxes are placed in convenient locations where a lab, or multiple labs, can access them easily. The system is designed to empower sequencing so they spend less time shipping and more time in the lab.

You can request a courier to be set up in your local area by emailing shipments@eurofins.com. We are always looking for ways to improve the customer experience in sequencing. The approval process for new couriers depends on the volume of sequencing reactions picked up each day. If you love our sequencing service but do not qualify for a courier route, spread the word! All it takes is a few more labs to get onboard and Eurofins Genomics will happily support your area with a courier.

Request Courier

How does it work?


Courier	Route	Dropbox
A courier is a driver that picks up sequencing samples and is responsible for delivering the samples to our lab.	The driver follows a designed route each day, picking up samples from boxes located across a campus, city, or matrix of labs. The high population density and close proximity of boxes are what make a courier feasible because the daily sample volume must cover the additive cost of the driver.	Sequencing samples are placed in local dropboxes. A dropbox can be located anywhere, although most are placed in public places which are easily accessible, such as a lobby, loading dock, mail room, or other shared space.

Benefits		Details
No shipping labels required. The driver carries shipping supplies in their vehicle and consolidates all samples into one envelope to mail at the end of their route. Convenient. Dropping samples in a box saves time. It is a quick and easy solution for sequencing users looking to submit samples regularly. Regular pickup time. ost couriers pickup samples daily, Monday through Friday. There are exceptions where a courier may be scheduled to pickup once a week, or certain days of the week.		Each box has a cutoff time. Samples must be placed in the dropbox prior to the cutoff in order to be picked up that day. Watch for email notifications in case there are service outages due to extreme weather or emergencies.

Step by Step Directions for Submitting in a Dropbox

	1. Print your order confirmation page. After completing your online order, print the order confirmation page from your internet browser.

	2. Prepare Samples More details can be found on the sample submission guidelines page and help page. View sample submission guidelines

	3. Drop off Place your samples, and the order confirmation print out, inside a ziplock bag or other suitable container. It is important that you include the order details printout with your sample bag, since all sample bags will be consolidated into one envelope. Drop your sample bag into the local dropbox. No shipping envelope is needed. You should place the bag, with your samples and order details, directly into the box. The cutoff time for dropping off samples is different for each location. View nearby dropboxes and cutoff time

	4. Pickup All samples inside the dropbox are picked up daily, by either a courier or local consolidator. All sample bags are consolidated into one envelope and shipped overnight to our sequencing lab.

Request Dropbox

About Dropboxes

Eurofins Genomics strives to make the entire sequencing process as convenient and quick as possible for customers. Dropboxes are placed near laboratories and used for collecting samples. Customers drop their samples in the box, which is usually located in their building or a nearby building, and the samples are picked up and shipped out later. Dropboxes are commonly found in biotech hubs and large universities, due to the high density of labs, but Eurofins can deploy dropboxes virtually anywhere due to the new QR code system that is available.

The primary difference between a Eurofins Genomics dropbox and a UPS letterbox is the size and location. Due to the smaller size and flexibility of dropboxes, they can be set up within close proximity to a lab, such as inside a research building. To check if there are already dropboxes available in your area, login to your account and click here.

Troubleshooting Results

Sample Submission Guidelines