Ship Normally

Ship Normally

Customers can always shipping samples to the sequencing lab using their normal shipping process, i.e. however they ship other packages from their lab. For instance, most organizations have a shipping department or shipping center for outgoing packages. Some institutions even have special relationships with UPS, Fedex, USPS, or DHL which are advantageous to your lab.

Samples must be shipped to the following address:

USA	DNA sequencing services 12701 Plantside Drive Louisville, KY 40299
Canada	Toronto (downtown dropoff only) University of Toronto Donelly CCBR 160 College Street, 12th Floor In Front of Room #1240 Cutoff time: 2:00PM Contact: Mufaddal Cutler, mufaddalcutler@eurofins.com, WhatsUpApp: 647-234-5152 Do not ship to this address, drop off only.	Victoria University of Victoria Science Stores, 3800 Finnerty Rd. Petch Bldg. Rm. 168 Victoria, BC V8P 5C2 Cutoff time: 11:00 AM. Samples Shipped Wednesday Contact: Rob Iuvale, scistore@uvic.ca, 250-721-8853	All Other Canada Locations Ship to: Eurofins Genomics DNA sequencing services 12701 Plantside Drive Louisville, KY 40299

 

Using Your Own Package

You can help to ensure that your package arrives safely and on time with these packaging guidelines and procedures developed from UPS research.

• Use a sturdy envelope or rigid box with flaps intact, that is strong enough to hold the contents. That means it shouldn't have tears, rips, bends, or other damage.
• Make sure to remove any old labels or cross out old markings on the box.
• Use adequate cushioning material. If possible, wrap items individually and surround them with recyclable or foam loose-fill materials. Content should not directly touch the inside of the shipping box.
• Securely seal your package using strong tape designed for shipping, such as pressure-sensitive plastic or nylon reinforced tape that's at least 2 in./5.08 cm wide. Do not use string or paper over-wrap
• Properly label your package, using a single address label that has clear, complete delivery and return information. Secure the label on the outside of the box or envelope and avoid placing it on the seams or tape.

---

 

Directions

	1. Print your order confirmation page. After completing your online order, print the order confirmation page from your internet browser.
	2. Prepare Samples More details can be found on the sample submission guidelines page and help page. View sample submission guidelines
	3. Prepare Package Place your samples, and page 2 of the order confirmation print out, inside a ziplock bag or other suitable container. Next, place all materials inside a shipping envelope or box provided by your organization.
	4. Ship Through Your Organization's Shipping Carrier Each organization is different but most have a contract with UPS, Fedex, DHL or another carrier company. Find out how your organization normally ships packages out and utilize that resource to submit samples. We highly recommend shipping using the overnight "early AM" option to ensure a fast turnaround time. If a user ships 2-Day, Ground, or using any other, slower shipping methods, it will naturally affect the turnaround time of the results. The 'overnight results by noon' option is only applicable when using our UPS digital shipping labels.