Trouble Uploading the Plate Sequencing Template?
Phone Support: 1-800-688-2248
Email Support: GenomicsSupport@eurofins.com
Common Hiccups
- Invalid Characters: it is easy to accidentally insert invalid characters into the primer name or DNA name fields. Acceptable characters include any letters (A-Z), numbers (0-9), and an underscore or dash.
- Empty Wells: to leave a well empty, simply leave the cell(s) blank. Do not delete the well position.
- Plate Name: to name your plate, change the corresponding worksheet's name. Please note if more than one primer is used per plate, we will append a _1, _2, etc. to the end of your plate name. This will be shown in your results' file name.
- Plate Order: Each plate/worksheet in this template should correspond to each plate of DNA you will ship to Eurofins. We can sequence each well with up to 4 primers. Contact us if you require more than 4 reads per well.
- Sample Submission Guidelines: for a guide on how to submit samples and more information, click here.