How to download results?
Go to your Order History. Next, click the order to expand and reveal the download link. Click the link to download a zip file of the results. To visit the Order History page, click one of the many links located throughout the website, including in the header beside your account name.
When looking at the order history page, each type of order is color coded by its product line, so it is easy to find the order you want. For example, sequencing orders are marked by a small blue icon, oligo orders are marked by an orange icon, and so forth. Please note that sequencing results are only saved for a limited amount of time. If you are trying to download very old results, it may not be available online but may be archived and available by manual retrieval. Contact us for more information.
File types available for Sanger Results:
- phd_Resource
- *ab1
- *pdf
- *scf
- scq_Resource
Select the file types you wish to receive with sequencing results .zip file
Selecting Preferred File Types
Users can select which file types to receive during the "Preferences" step of checkout. Simply check the box beside the desired file types.