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How to submit Prepaid Plate PCR
How to submit Prepaid Plate DNA
How to Add Primers During Tube Submission
How to Enter Primers in the Upload Forms
How to Activate and Share SimpleSeq Kits
Overview of the Dashboard
Viewing Kits & Plates on the Dashboard
Using the Dashboard Sidebar Controls
How to download results
Click on each of the tube sequencing service to find guidelines related to the specific sequencing service.
Please note that you do not need to provide any order information online. One sequencing reaction will be performed on each sample. Additional services, such as DNA preparation or PCR Purification cannot be requested for orders involving SimpleSeq Premixed sequencing services.
Assembling the Samples: These guidelines apply to samples submitted for any of the plate sequencing services, including Ready2Load, ShortSeq, and custom/prepaid plate sequencing services.
Editing/Uploading the Excel templates to Place Sequencing Orders: When filling and uploading the Excel templates for different order editor, please adhere to the following suggests to reduce the number of potential upload errors:
Click on each of the Plate sequencing service to find guidelines related to the specific sequencing service.
Samples are stored at our facilities for 5 days after they are processed. Please verify your sequencing results anc speak to our support staff at the earliest. When you need us to store your template samples for a longer period, please let us know by adding a comment to the order or notes for the plates or tube samples.
Besides the collection of standard primers, please note that we can store primers sent or ordered by you for your use. These primers will be available for use in your subsequent orders as long as there is sufficient quantity of the primer and the order is placed before the expiry date. Please ensure that you enter the name of the stored primer accurately. Errors in the names of the stored primers can lead confusion and delay of orders.
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The sequencing dashboard is one of the most exciting new features. It provides a centralized hub to handle all your sequencing needs. You can check how many reactions are available on the account, share kits with others, and navigate to other important areas such as sequencing results and order pages.
Whenever your sequencing results are complete, the results are uploaded as a zip file automatically and stored on a secure server. The zip file is downloaded from the order history page. Navigate to the order history page, expand the order, and click the link inside.